Here’s a summary of Napkin’s main features. It’s not an exhaustive list, so if you don’t see what you’re looking for here, please contact us.
✅Pricing & Payment
- Integrate with SumUp payment processing
- Create bespoke promos eg two cocktails for £8
- Create fixed sum or percentage discounts
- Open variable item price
- Add comments to orders to specify customer requirements
- Customer's can pay their bill online via Napkin.co.uk, even if they order from a waiter.
✅Tables & tabs
- QR/Barcode scanner using the device's camera
- Place orders from the table using mobile device
- Specify and amend your floorplan and tables/tabs
- Split and move tabs
- Auto log-off users and tables/tabs
✅Customer Online Ordering
- Customers can place their own orders online, via Napkin.co.uk
- Collection, Table Service or Delivery
- Customers pay and view receipt online
- Automatically print online orders
✅Customers
- Link customers to a bill
- Email receipts to a customer
- Create 'Credit' or 'Debit' accounts and keep track of a customer's balance over time
✅Printers
- Cash off an order and print a receipt
- Use multiple printers and specify destination printer for each order
- Redirect customer order to next available printer
- Open cash drawer based on payment types
✅Layout & design
- Add till categories
- Customise layout and colour of till items
- Create modifiers to prompt staff and capture customisations
- Quick search using auto filter as you type
- Create multiple menus for online ordering
✅Reports & back office
- Integrates with LiquidAccounts.com, a HMRC 'Make Tax Digital' compliant accounting software
- Report with charts
- Apply different VAT rates to individual items
- Record and apply surcharges by payment type
- Configure data in bulk using CSV file
✅Inventory management
- Create a delivery order or autogenerate when stock levels fall to preset minimum
- Record deliveries including stock, cost and VAT
- Retrieve orders and record as deliveries
- Define till items that are created from delivery items eg cocktails
- View current stock levels
- Perform a stock take and record shrinkage